Do you have a question?

Hopefully it is answered below. If not, email us at sales@refreshco.com.au or call us on 0409 036 957 and we will get back to you.

Delivery

📍 Where in Perth do we deliver?

We currently service the following metro postcodes:
6000–6001, 6003–6009, 6010–6012, 6014–6019, 6020–6026, 6029,6050–6053, 6059–6060, 6062, 6100–6105, 6148–6159, 6160, 6162–6163

🚚 Delivery Days & Times

Perth Metro
Tuesday → Saturday
5:30 AM → 3:00 PM

Peel Region
Wednesdays
8:00 AM → 3:00 PM
Choose a time when someone’s at home (or in your office) to receive your order.

💰 Delivery Fees

Free delivery for all orders over $65
A $10 fee on orders on orders under $65

🔒 Receiving Your Order

Please place juice in the fridge as soon as you can for maximum freshness.

You will receive a text message when you order is on its way / has been delivered. We will leave your order in its cooler bag at your front door if it is early or if no one answers the door.

⏰ Order Cut-Off for Next-Day Delivery

We make each batch fresh to order! To get your juice on your chosen morning, order by 11:30 AM the day before:

Place your order before 11:30am Monday for Tuesday delivery
Place your order before 11:30am Tuesday for delivery Wednesday ....

Orders placed after 11:30 AM will roll over to the next available delivery run.

Pick Up

⏰ When can I pick up my order?

Pick-up is available every Tuesday → Friday, 8:00 AM → 3:00 PM.

📍 Where is the pick-up point?

Unit 2, 15 Walters Drive, Osborne Park

Come in through the office door and you’ll find your order waiting in the black fridge, right in front of you.

♻️ Returning bottles & bags

If you’re returning empty bottles or bags, please leave them next to the fridge. If the office is unattended, someone will process your empties for you.

Ordering

🕒 Ordering Time Cut-Off

To guarantee you the freshest, highest-quality cold-pressed juice, we prepare every bottle to order. Please place your online or pick-up orders by 11:30 AM the day before your desired delivery or pick-up date.

Late orders?
Because each juice is custom-pressed, we cannot accept requests after the 11:30 AM cut-off. Any orders placed even one minute late will automatically roll over to the next delivery run.

💰Minimum Order & Delivery Fees
Free Delivery on all orders over $65.
Orders under $65 may be:
Picked up at our juicery (no fee), or
Delivered for a flat $10 fee.

📦 Ordering as a Stockist

Want to stock Refresh Juice in your café, gym or retail outlet?
1. Visit our Wholesale page and fill out the inquiry form, or
2. Email us directly at sales@refreshco.com.au with:
• Your business name & location
• Products or juice blends you’re interested in

We’ll respond within 24 hours to discuss pricing, minimums, and delivery logistics.

🔖 Promo Code Troubleshooting

If your discount code isn’t applying at checkout:
1. Double-check you’ve entered it exactly (no extra spaces or caps differences).
2. Confirm your order meets any minimum spend or product-specific requirements.
3. Still stuck? Email info@refreshco.com.au with:
• The code you’re trying to use
• A screenshot of the error message

We’ll get you sorted out in a flash.

🥳 Special Events & Custom Catering

Looking to add a healthful twist to:
• Corporate meetings & conferences
• Weddings, parties & pop-up bars
• Sporting events & retreats

…we’ve got you covered! Our cold-pressed juices can be branded, bottled in bulk formats, or even infused into cocktails. Simply email info@refreshco.com.au with:
• Event date & location
• Guest count or expected order volume
• Any theme or flavour preferences

We’ll craft a proposal and quote as soon as we can

Feel free to reach out with any other questions—our goal is to make your Refresh Juice experience as seamless, delicious, and nutritious as possible!

Juicing

❄️ What Is Cold-Pressed Juice?

“Cold-pressed” describes our gentle, high-pressure juicing method: we grate whole fruits and vegetables, then feed them through progressively tighter stainless-steel rollers.
Instead of high-speed blades that generate heat (and can degrade flavor and nutrients), our hydraulic press extracts every drop of vibrant juice at low temperatures. The result? Pure, nutrient-dense juice that’s bottled immediately and kept refrigerated to lock in freshness.

💪 Why Choose Cold-Pressed Over Regular Juicing?

Maximum Nutrient Retention
Heat speeds up oxidation and breaks down enzymes—cold pressing keeps temperature low, preserving vitamins, minerals, and phytonutrients.

Full-Flavour Extraction
By crushing and squeezing rather than spinning, you get a richer mouthfeel and more robust taste.

Minimal Waste
Our process yields a higher juice-to-pulp ratio, so you enjoy more juice from every carrot, apple, or leafy green.

👩‍🍳 Who Crafts Your Juices?

Our talented kitchen team trains directly under founder and head chef Liam, mastering every step from produce prep to bottling. Many of our crew have been on board since day one—so you’re sipping juice made by true cold-pressing pros.

🗓️ How Often Do You Juice?

We press fresh batches Monday through Friday, in line with our delivery and pick-up schedules. Because every bottle is made to order, you always receive peak-fresh juice.

🥤 What’s the Shelf Life?
Keep refrigerated at or below 5 °C and enjoy within 7 days of your delivery or pick-up.
Consume within 2 days for best flavour and nutrient value.

⚖️ Why Does My Juice Separate?

Natural separation is a good sign—it means no stabilisers or preservatives have been added. Simply shake well before drinking to recombine the fresh-pressed goodness.

📅 How Many Juices Per Day?

Our Cleanse & Reboot programs include 8 bottles per day. We recommend sipping one every 1½–2 hours to sustain energy levels, support gentle detoxification, and keep you feeling your best from morning until night.