Q: What days do you deliver?
We deliver on Monday, Wednesday, and Thursday from 4pm onwards. If we’re busy your order may be delivered anytime between 4pm and 8pm.

Q: Where do you deliver?
Our delivery zone covers the coast from Sorrento down to Spearwood, east out to Bentley, Belmont and Bayswater, back up to Morley, Nollamara, Woodvale and Hillarys.

Our full list of delivery postcodes includes:
6000, 6001, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6021, 6022, 6023, 6024, 6025, 6026, 6029, 6050, 6051, 6052, 6053, 6059, 6060, 6062, 6100, 6101, 6102, 6103, 6104, 6105, 6148, 6149, 6150, 6151, 6152, 6153, 6154, 6155, 6156, 6157, 6158, 6159, 6160, 6162, 6163.

Q: How much does delivery cost?
We offer FREE DELIVERY on all orders over $50. Orders under $50 incur a $10 delivery fee at checkout.

Q: What time will my order be delivered?
All orders are dispatched from our Osborne Park warehouse from 4pm onwards. If we’re busy your order may be delivered anytime between 4pm and 8pm.

Our delivery route is always changing based on locations of our customers. For this reason, we cannot guarantee specific times.

Q: Do I need to be home when you deliver?
No, we can leave your delivery in a safe place outside your home. We deliver your our order in a cooler bag, so it will stay cool for some time. We recommend refrigeration as soon as possible.

If you do happen to be away, we will send you a text message on your designated number to let you know that your order arrived safely.

Q: Can I get delivery to my office/workplace?
We happily deliver to your workplace, however please be aware that deliveries leave our warehouse around 4pm and may be delivered as late as 8pm. If your office is unattended at these times, we cannot complete delivery.

If your workplace is only open regular business hours, we recommend opting for delivery to your home or selecting the Pick Up option at check out. Our warehouse is only 8km from Perth CBD.

Q: When can I pick up my order?
Orders are available for pick up from Sunday, Monday, Wednesday, and Thursday between 3:30pm and 4:30pm.

Q: Where is the pick up point?

Refresh Juice Warehouse:
2/15 Walters Drive, Osborne Park

Q: What is the minimum order?
We have a $50 minimum for all orders so that we can offer free delivery. Orders under $50 can either be picked up, or will incur a $10 delivery fee.

Q: How do I place and order?
Head to www.refreshjuice.com.au and  browse through our shop. When you’ve found what you’re looking for, click ‘add to bag’ and a shopping bag will appear in the bottom right corner of your screen. When you’re ready to check out, click on the shopping bag. This will lead you to your shopping cart. Here you can choose the quantity of each of your products before continuing to payment methods and shipping.

Q: How do I place an order as a stockist?
For all wholesale orders, you will need to create an account with Ordermentum. This incredibly simple ordering system makes it super simple for your establishment to order on the go with zero hassle. For more information, head to our Wholesale page.

We also offer a range of plant based gourmet foods through our partner company Refresh Whole Foods.

Q: How can I pay for my order
We offer Master Card, Visa and Amex at checkout.

Q: What do I do if my promo code isn’t working?
Don’t stress! Get in contact and we’ll get it working as soon as possible. We’ll notify you when it’s ready to use.

Q: Can you do juice for special events?
Yes! We absolutely love to be a part of local events and can make custom orders for your next occasion. Our cold pressed juices are a great addition to cocktails for evening affairs and can boost employee morale and energy levels during conferences and meetings. Drop us an email at info@refreshjuice.com.au and we’ll get the ball rolling.

Q: What is cold pressed juice?
‘Cold pressed’ refers to the process of juicing. Our juices are made with a cold press machine, which is essentially a hydraulic press with two metal plates that squeeze out the juice from fruits and vegetables.

Q: Whats so good about cold pressed juices?
A typical juicer with blades will ultimately produce heat, which can reduce the nutritional quality of the juice. The cold press process crushes whole fruit and veg to extract juice without compromising on flavour or nutritional value. Some fruit and veg has to be cut in order to fit into the cold press (eg: carrots and beetroot), but there is significantly less heat generated overall.

Q: Who makes your juices?
Our experienced kitchen staff have been trained closely alongside our owner, founder, and head chef Liam. Most of our crew have been with us for years, so they’re bonafide pros.

Q: How often do you juice?
Juicing takes place Sunday, Monday, Wednesday, Thursday and Friday. We make all our juices fresh to order so that you get your cold pressed juice as fresh as possible.

Q: Can I made a custom order?
This is typically something we do only for stockists if they require something special for a menu item. But if you have a great idea, by all means email us at info@refreshjuice.com.au and we’ll do our best to help you out.

Q: What is the shelf life of your juices?
All products have a 4 – 7 day shelf life when properly refrigerated. Once opened, we recommend consuming within 2 days.

Q: Are my juices supposed to separate?
Yes. Our juices are completely natural; separation is a sign that nothing extra has been added. Simply shake the bottle before drinking.

Q: Why glass bottles?
Glass is the most appropriate for keeping our juices fresh. It is also the most environmentally friendly packaging option, as we can deep clean, reuse and recycle all our glass bottles.

Q: Do you recycle your bottles?
Yes! 100 times yes. All Refresh Juice bottles returned to us are deep cleaned and reused. It is incredibly important to us that we make the least amount of waste during our time on Earth. We encourage you to drop used bottles back to us at 2/15 Walters Drive, Osborne Park. Alternatively, email info@refreshjuice.com.au to book a free bottle collection.

Q: How many juices per day?
Our Level 1-3 cleanses have 8 juices per day. We recommend spacing them out to every hour and a half or so to keep you going. The Till Dinner Program has 5 drinks per day and comes with a complimentary nutritionist-designed meal plan so you can make yourself a nourishing meal at the end of the day.

Q: What order do I drink my juices in?
The suggested order is listed on both the product page on the website and on the card you receive with your cleanse pack. Of course, you’re welcome to change it up! The suggested order is simply there as a guide based on our own experience and input from our consulting nutritionist.

Q: I’m ordering a 5 day cleanse. How many deliveries will I receive?
We want you to get your juice as fresh as possible so that you get maximum nutritional benefits! For this reason, we deliver all 5 day cleanses and programs in two separate deliveries. In your first drop you receive days 1-3, and in the second drop you receive days 4 and 5.

Q: What should I do with the bottles and cooler bags once I’m finished?
We encourage you to drop used bottles and bags back to us at 2/15 Walters Drive, Osborne Park. Alternatively, email info@refreshjuice.com.au to book a free bottle collection. We deep clean all our collected bottles and reuse them for our Mother Earth!