Q: What days do you deliver?
We deliver on Sunday, Monday, Wednesday and Thursday from 4pm onwards. If we’re busy your order may be delivered anytime between 4pm and 8pm.

Q: Where do you deliver?
Our delivery zone covers the coast from Sorrento down to Spearwood, east out to Bentley, Belmont and Bayswater, back up to Morley, Nollamara, Woodvale and Hillarys.

Our full list of delivery postcodes includes:
6000, 6001, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6021, 6022, 6023, 6024, 6025, 6026, 6029, 6050, 6051, 6052, 6053, 6059, 6060, 6062, 6100, 6101, 6102, 6103, 6104, 6105, 6148, 6149, 6150, 6151, 6152, 6153, 6154, 6155, 6156, 6157, 6158, 6159, 6160, 6162, 6163.

Q: How much does delivery cost?
We offer FREE DELIVERY on all orders over $50. Orders under $50 incur a $10 delivery fee at checkout.

Q: What time will my order be delivered?
All orders are dispatched from our Osborne Park warehouse from 4pm onwards. If we’re busy your order may be delivered anytime between 4pm and 8pm.

Our delivery route is always changing based on locations of our customers. Because of this, unfortunately we cannot guarantee specific times.

Q: Do you offer same day delivery?
Yes! If you order BEFORE 10am, your order will leave our warehouse by 4pm that day.

Q: Do I need to be home when you deliver?
No, we can leave your delivery in a safe place outside your home. We deliver your our order in a cooler bag, so it will stay cool for some time, but we recommend refrigeration as soon as possible.

We will send you a text message on your designated number if you do happen to be away, just letting you know that your order arrived safely.

Q: Can I get delivery to my office/workplace?
We happily deliver to your workplace, however please be aware that deliveries leave our warehouse around 4pm and may be delivered as late as 8pm. If your office is unattended at these times, we cannot complete delivery.

If your workplace is only open regular business hours, we recommend opting for delivery to your home or else selecting the Pick Up option at check out. Our warehouse is only 8km from Perth CBD!

Q: When can I pick up my order?
Orders are available for pick up from Sunday, Monday, Wednesday and Thursday between 3pm and 4:30pm. We also offer pick up on Saturday mornings at Freshie Farmers Market. Be sure to check your order confirmation email, it will specify the day your order will be ready for pick up.

Q: Where is the pick up point?

Refresh Juice Warehouse:
2/15 Walters Drive, Osborne Park

Freshie Farmers Market:
Freshwater Bay Primary School, Claremont

Q: What is the minimum order?
We have a $50 minimum for all orders so that we can offer free delivery. Orders under $50 can either be picked up, or will incur a $10 delivery fee.

Q: How do I place and order?
Head to www.refreshjuice.com.au and  browse through our shop. When you’ve found what you’re looking for, click ‘add to bag’ and a shopping bag will appear in the bottom right corner of your screen. When you’re ready to check out, click on the shopping bag. This will lead you to your shopping cart. Here you can choose the quantity of each of your products before continuing to payment methods and shipping.

Q: How do I place an order as a stockist?
For all wholesale orders, you will need to create an account with Ordermentum. This incredibly simple ordering system makes it super simple for your establishment to order on the go with zero hassle. For more information, head to our Wholesale page.

We also offer a range of plant based gourmet foods through our partner company Refresh Whole Foods.

Q: How can I pay for my order
We offer Master Card, Visa and Amex at checkout.

Q: What do I do if my promo code isn’t working?
Don’t stress! Get in contact and we’ll get it working as soon as possible. We’ll notify you when it’s ready to use.

Q: Do you cater for special events or markets?
Yes! We absolutely love to be a part of local events and can make custom orders for your next occasion. Our cold pressed juices are a great addition to cocktails for evening affairs, and an even better for boosting energy of employees in conferences and meetings. We offer custom sticker printing that can be added to your bottles for additional decoration. We offer both the design and printing process. Just get in contact at [email protected] let’s brainstorm your ideas!

Q: What is cold pressed juice?
Cold pressed is the way in which our juices are made. Our juices are created by the means of a ‘masticating juicer’. Essentially a hydraulic press with two metal plates that squeeze out the juice from fruits and vegetables.

Q: Whats so good about cold pressed juices?
A typical juicer with blades will ultimately produce heat, which can reduce the nutritional quality of the juice. The cold press process crushes whole fruit and veg to extract juice without compromising on flavour or nutritional value. Some fruit and veg has to be cut in order to fit into the cold press (eg: carrots and beetroot), but there is significantly less heat generated overall.

Q: Who makes your juices?
Our experienced kitchen staff have been trained closely alongside our owner, founder, and head chef Liam. Most of our crew have been with us for years, so they’re bonafide pros.

Q: How do you make your juices?
Our juices are cold pressed. Head chef Liam experimented for years to develop the recipes we have today. We are the only juicing company in WA that includes native ingredients such as the Kakadu Plum.

Q: How often do your produce?
Juicing takes place Sunday, Monday, Wednesday, Thursday and Friday. We make all our juices fresh to order so that you get your cold-pressed juice as fresh as humanly possible.

Q: Can I made a custom order?
This is typically something we do only for stockists if they require something special for a menu item. But we’re more than happy to have the discussion with you about creating a simple recipe. Email us at [email protected] and we’ll do our best to help you out.

Q: What is the shelf life of your juices?
All products have a 4 – 7 day shelf life when properly refrigerated. Once opened, we highly recommend consuming within 2 days.

Q: Are my juices supposed to separate?
Yes. Our juices are completely natural; separation is a sign that nothing extra has been added. Simply shake the bottle before consuming.

Q: Do you have a store that I can purchase any of your products from?
Absolutely! We stock cafes and restaurants and even bars all throughout Perth. Check out our stockists page for more further information on where you can find your favourite juices.

If you’re interested in becoming a stockist of Refresh Juice, please don’t hesitate to email us at [email protected]

Q: Why glass bottles?
Glass is the most appropriate for keeping our products fresh. Coming in close second, it allows us (and you) to reuse and recycle.

Q: Do you recycle your bottles?
Yes! 100 times yes. All Refresh Juice bottles are deep cleaned and repurposed for new orders. It is incredibly important to us that we make the least amount of waste during our time on Earth. Feel free to drop them off at our warehouse or on your next delivery, we’ll collect them as we drop off your new order.

Q: How many juices per day?
Every cleanse has 8 juices per day. We recommend spacing them out to every hour and a half or so to keep you going.

Q: What order do I drink my juices in?
The suggested order is listed on both the product page on the website and on the card you receive with your cleanse pack. Of course, you’re welcome to change it up! The suggested order is simply there as a guide based on our own experience and input from our nutritionist consultant.

Q: I’m ordering a 5 day cleanse. How many deliveries will I receive?
We want you to get your juice as fresh as possible so that you get maximum nutritional benefits! For this reason, we deliver all 5 day cleanses in two separate deliveries. In your first drop you receive days 1-3, and in the second drop you receive days 4 and 5.

Q: What should I do with the bottles and cooler bags once I’m finished?
Email us at [email protected] with your address and directions as to where we can find the bottles, and we will collect them next time we come past. We deep clean all our collected bottles and reuse them for our Mother Earth!